The Role Of Hrm In The Innovation Of Performance Measurement And Administration Techniques: A Multiple Case Research In Smes Perpustakaan Fakultas Teknik

Through a framework primarily based on the related literature, this research identifies three conceptual propositions that highlight the primary characteristics that typify advanced performance measurement and management techniques in SMEs. Research limitations/implications The analysis identifies a conceptual framework suitable to research empirically the role of HRM in developing efficiency measurement and administration systems at SMEs, and it lays the muse for future broader empirical research in this area. Originality/value This paper underlines HRM as an important driver in the creation of organisational efficiency measurement and administration systems.

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Moreover, it suggests some key characteristics that such a system should develop to be effective within the target enterprises.

This study aims to determine the main characteristics that typify a complicated efficiency measurement and management system in SMEs, in accordance with the literature dedicated to performance measurement and HRM. Design/methodology/approach Through a multiple-case study methodology, the research deeply investigates 4 European SMEs. Findings In designing organisational efficiency measurement and administration methods in SMEs, HRM emerges as important in supporting the enhancement of the maturity of efficiency measurement and the advance of efficiency administration.